30-Day Money-Back Guarantee for Any Reason
Undamaged products may be returned for a full refund for any reason within 30 days of the date of purchase. Once the returned item arrives back in MAX GREEN ’s warehouse for inspection, the refund process will begin.
Refund requests for the 30-day money back guarantee expire 30 days after opening a warranty claim. It is not possible to process a request for a refund for non-quality issues for items that have expired this 30-day window.
How do I return an item?
1) Name of the courier
2) Tracking number
Refunds will be issued once the item arrives at our warehouse. The refund will be credited back using the same method as when your initial order was made. Processing time typically takes 3-5 working days.
Warranty Claims for Quality-Related Issues
MAX GREEN would cover 2 year warranty for all EV Charging Cable. 1 year warranty for all EV Chargers. Please reach out our customer support if you found any issues with your orders.
*** For defective items that MAX GREEN needs to have returned, warranties on those replacements are voided if the wrong item is returned to MAX GREEN or if the defective item is not returned.
Not Covered Under Warranty: